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Mission Statement  
 
   

Mission Statement
Carol L. McDonald, CEO

"Our mission is a simple one: We strive to provide the best service and highest quality product in America, for each order we ship. For every client. Every day."

Carol L. McDonald


New Name! To better reflect our growing diversity of products, The Memory Place is now The Upgrade Place; same company, address, expert staff and superlative service!


We’re also celebrating our SILVER ANNIVERSARY!


Let us prove to you that we are your "Powerhouse of Service"! Our success spans three decades- - - and we not only value your business, we value your partnership.

We are the premier upgrade distributor in the industry, and our clients tell us every day that we understand this niche better than anyone else. Expertise is synonymous with exemplary customer satisfaction ratings. We’ve built a reputation based on great pricing, consistent availability and top tier, name brand memory modules and storage devices for your digital lifestyle. See for yourself what some of our clients have to say at PriceGrabber.com with our consistent 5-Star satisfaction survey rating.

Since 1983, we’ve pioneered the way as the most respected and reputable upgrade source in America. Our longevity and tireless commitment in offering you the best value, service and technical advice is legendary within our industry.

Give us the chance to partner with you and enhance any device that serves your data requirements: world-class memory components, USB flash drives, digital media and power sources. We stand behind every order leaving our dock with superior quality, generous warranties and personal service unparalleled in today’s market.

We also stand behind you, our valued client. Of course you can email or fax us, but I also urge you to call us . . . because you'll hear the difference!

Yours Respectfully,

Carol L. McDonald
President / CEO

McDonald and Associates